Our Cookie Policy

This page sets out how we at Casinolab Casino use cookies on casinolab-casino.org.uk, which ones we set, how long they stay on your device and how you can switch them off whenever you like.

What Cookies Actually Are

A cookie is a small text file that a website places on your device when you visit. Each file holds a few pieces of data, such as a session identifier or a preference flag, and it travels back to us with your next request so the site remembers something about you.

We use them for four jobs: keeping you logged in, remembering your choices, measuring how the site performs in aggregate and, with your consent, showing you relevant offers. Without cookies, a modern casino site cannot keep a game session open or hold your language setting between pages.

The Cookies We Set

Strictly necessary

These cookies keep the site working. They maintain your login session, protect forms against tampering and defend the cashier and account pages against fraud. They never track you across other websites and the site cannot function without them, so we do not offer a switch for them.

Functional

Functional cookies remember choices you make: the language you pick, the game view you last used, whether you collapsed a lobby filter. They make your next visit smoother but are not required for the site to run.

Analytics

Analytics cookies record aggregated behaviour, such as which lobby pages load slowly or where players abandon a deposit flow. We read the numbers in summary form, not to identify you individually, and we only set them after you consent.

Marketing

With your consent, marketing cookies support retargeting, so you might see a Casinolab Casino offer on another site after leaving ours. Decline this category and you will still see every promotion inside the site itself; nothing is withheld from you.

Cookie categoryExample namesPurposeOpt-out
Strictly necessarycasinolab_session, csrf_tokenLogin session and securityNo, site requires them
Functionallang_pref, lobby_viewRemembers your settingsYes, via cookie banner
Analytics_ga, _gidAggregated site statisticsYes, via banner or browser
Marketingmkt_uid, ads_optoutRetargeting of offersYes, via banner or browser

Third Party Cookies

Some cookies on our pages come from other companies, not from us. We permit three narrow categories: analytics providers that measure site performance for us, advertising networks that deliver the retargeting you consented to, and payment providers whose cookies secure deposit and withdrawal flows, such as fraud checks during 3-D Secure card verification.

Third parties never receive your password, your game history or your transaction amounts through these cookies. Each provider sets its own retention period, and you can block a specific provider's cookies in your browser without touching the rest of the site.

Managing Your Preferences

A banner appears on your first visit to casinolab-casino.org.uk. You can accept all categories, reject everything except strictly necessary cookies or pick a mix. You can reopen the banner at any time through the "Cookie settings" link in the site footer and change your answer.

  • Chrome: Settings, then Privacy and security, then Third-party cookies, then delete or block per site.
  • Safari: Preferences, Privacy, Manage Website Data to remove cookies, or Prevent Cross-Site Tracking to limit marketing cookies.
  • Firefox: Settings, Privacy and Security, Cookies and Site Data, Manage Data.
  • Edge: Settings, Cookies and site permissions, Manage and delete cookies.

How Long We Keep Them

Retention depends on the job the cookie does. Nothing is kept longer than the table below, and clearing your browser data removes every cookie immediately, whatever its scheduled expiry.

Cookie typeDurationReason
Session cookiesUntil you close your browserThey exist only for one visit
Security cookies30 daysFraud checks between visits
Preference cookies90 daysHold language and view settings
Analytics cookies90 daysEnough data to spot trends, no more
Marketing cookiesUp to 365 daysStandard retargeting window

When We Update This Policy

If we add a cookie category, change a retention period or bring in a new third-party provider, we will republish this page and bump the banner so you can re-confirm your choices before the new cookies load. Material changes will also be announced on site before they take effect, and the date at the top of this policy always shows the current version.

Questions about any cookie listed here? Write to our Data Protection Officer at [email protected] and we will answer within one working day.

Casinolab Casino FAQ

Do I have to accept cookies to play at Casinolab Casino?

Only the strictly necessary ones. Reject every other category and the games, cashier and account area work as normal; you simply lose preference memory and personalised offers.

Will rejecting marketing cookies cost me bonuses?

No. All promotions, including the 100% up to £500 welcome package, remain fully available on site. Marketing cookies only affect ads you might see elsewhere.

Can I change my mind later?

Yes. Use the Cookie settings link in our footer to reopen the banner, or clear cookies in your browser to reset everything.

Do cookies hold my payment details?

No. Card and wallet numbers are processed by our payment providers and never stored in a cookie.